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How to order a dedicated server

To order a dedicated server, complete the following steps:

  1. Go to the customer portal
  2. In the left-hand menu, navigate to Dedicated Servers and select Order
  3. Use the Filters button to find a dedicated server that fits your requirements
dedicated servers dashboard
  1. USD→EUR – These icons indicate the difference between the server location currency and the account currency.
  1. In the configuration window, customize the following settings for your selected dedicated server:
    • Location: where the server will be deployed
    • RAM size: amount of RAM
    • Operating system: the OS that will be installed on the server after provisioning is complete. You can choose and install the OS after ordering the server
    • Select the authentication method: SSH key and/or password. This option will appear once you have selected the operating system in the previous step
    • User data: input your user data if necessary. More details about user data can be found here
    • Storage: configure the storage for your dedicated server:
      • RAID: Configure the RAID array based on your performance and reliability needs, if applicable. Check the boxes next to the drives that will participate in the RAID array then click Create RAID. The available RAID levels will appear depending on the selected disks. More details about RAID can be found here
hard drive configuration
    • Backplane: a disk enclosure. Some servers may have multiple backplanes with separate controllers
    • Manage physical disks, where:
      • Slot: the slot number where the hard drive will be mounted
      • Disk: the disk model
      • Mode: shows if the disk is used as a standalone (Single) or as part of a RAID array (e.g., RAID 1)
      • Capacity: the disk capacity
      • Price: the monthly cost of each disk. Disks labeled as Free are included in the server configuration
      • Replace disk button: opens a list of available drives
      • Mount button: mounts the selected disk to the specified slot with further ability to manage disk partitions
      • Remove disk button: removes the drive from the slot
    • Public uplink port: provides the server with internet access, allowing it to send and receive data from external sources
    • Private uplink port: connects the server to a private network, enabling secure and high-speed communication with other devices within the same network, separate from the public internet
    • Networks: allows users to select additional network options for their server
    • Bandwidth plan: a plan based on data traffic usage. The "By traffic amount" option charges users for data usage beyond a specified limit, with overuse billed at a certain rate per GB per month
    • Group: Groups dedicated servers together. This option is available if you have at least one ordered server. More details about dedicated server groups can be found here
    • Quantity: specifies the quantity of dedicated servers with the selected configuration
      • Name: assigns a name to the dedicated server
  1. Once the server is configured, review the final details at the bottom of the window and click Save

    • Total price: the monthly rental price for the configured dedicated server. It is calculated from a breakdown of selected services and their costs

    • Apply promo code: allows users to apply a promotional code to receive discounts or special offers

    • Cancel: cancels the selected configuration and returns to the initial list of dedicated servers

  1. Save the configuration and proceed to the cart by clicking the Save button
  2. Review the selected items in your cart and click Buy now
  3. Click Confirm
  4. Choose a payment method
choose a payment method

To pay for the dedicated server from your account balance, top up your account balance to cover the monthly rental. The account balance payment method will be available in the payment details window. More details can be found here.  

Please note that when adding a payment method and making the first payment, identity verification may be required as part of the Know Your Customer (KYC) procedure to prevent violations of company policies. Details can be found here. Review the terms and conditions, and click Proceed

10. In the new tab, enter your card details and click Verify

Your order will be deployed according to the provisioning timeline.

To check the status of your ordered dedicated servers, click View my orders.

status of your ordered dedicated servers